MAX W. BAILEY

 

Professional Experience

Vicode, Chicago, IL                    August, 1997 to Present

Network Engineer/Project Manager

WAN/LAN Project Manager to assigned client locations to develop or maintain technology driven environments. Managed the deployments of WINDOWS NT40 and Novell Servers, workstations and PDA’s.  Consulting clients on servers, customized PC’s, communications servers, and remote access servers.  Plan, design, and install LAN/WAN networks. Consult to potential and current clients concerning all aspects of Y2K issues, data & telecommunications.  Negotiate communications contracts with various carriers for clients.  Recent projects have included design and implementing Frame Relay for a governmental contractor, setting up NT4.0 Comm Servers to communicate with AS400 environments. Project managed the deployment of Y2K compliance for a large international moving company. Also completed a three-month project on renegotiating IXC contracts for a mult-national corporation for their VPN, T1 private lines, 800 services, and calling cards from MCI and AT&T.

 

ON-LINE Financial Services, Inc., Oak Brook, IL       October, 1980 to August, 1997

Project Manager / Data Communications Analyst  (October, 1984 to August, 1997)

Provide technical advice and act as an internal consultant to customers, management, and vendors regarding all aspects of data and telecommunications. Primary scope included client server environment integration to Mainframe and Mini AS400 and Unysis Systems. Planned, designed, and implemented data communication networks including; scaleable fast-packet, router-based private line, Frame Relay, and modem pools on both analog and digital circuits.  Frame Relay design included establishing CIR/BIR requirements, router dial backups, VPN requirements, and DLCI’s.  Interacted with 25-plus various local phone companies throughout the Midwest plus AT&T, Sprint, LCI (Quest), Ameritech, and Worldcom/MFS.  Was project manager for installation of an OC12 fiber ring from Ameritech.  Over-saw trenching, fiber mux installation and copper to fiber circuit conversion of 2 DS-3’s, 15 DS-1's and over 120 various circuits.  Coordinated installation of Motorola and Timeplex routers, various bridges, and gateways, and Microsoft Windows NT4.0 Comm server installation on wide area network. Was responsible for ATM (Automatic Teller Machine) network coordination on ATM’s throughout Illinois, Minnesota, and Indiana.  Project manager for the coordination of line installations (both analog and digital), machine installations, software installs and upgrades, and network monitoring of modems and ATM’s.  Performed QOS for  error messages, daily balancing activity and network performance that tied ATM’s to providers such as Cash station, AO Smith, MPS and others.  Acted as Tele-communications consultant for ON-LINE Financial.  Installed all fax and modem lines plus was responsible for 800 inbound (switched and dedicated) and out-bound local, Band C and long distance services on switched and dedicated facilities.  Installed communications lines (analog and digital –multiple T1’s) for InterVoice IVR/VRU project to allow clients’ customers’ access to over 800K banking accounts.  This included TTD, Fax-Back plus VoiceMail for client access for up-dates.  Set up comm cards and system software voice access for IVR mini system (OS/2 based on a MCA machine).  Added new M/F with TCP access and migrated clients to new system and added new IVR unit and upgraded communications.  Project managed (14 months) the installation of 350+ node scaleable fast-packet network in 11 states in the Midwest, plus PA, Ca, and FL. This included readying each site for new circuits (both private line and dial backup), coordinating each site for upgrades with client’s hardware and software vendors for communication controllers or gateways; installation of software, cut-over to new network and maintaining over 99% network availability during project. Oversaw installation of all associated equipment at communications center including a UNIX based network monitoring system.  Was responsible for complete communications center design, installation and testing for company’s disaster recovery site/center in Orlando, FL in 1989 and did live testing of site twice a year.  Center was accuired by competior and closed in 1996.  Moved disaster center from Orlando, FL to Warminster, PA facility and readied equipment for use in less than 10 days.  This included electrical wiring, front-ends, dial backups and cable installation.  Was responsible for contracting all communications services from providers and oversaw billing of these services and establishing reports for upper management using Excel and DB3+.

Network Controller  (October 1980 to September, 1984)

Responsible for data communications network monitoring and trouble shooting for a 350+-location multi-point private line network.  Had extensive contact with customers, vendors, and telecommunication providers.
 
Self Employed, Chicago, IL                                        January, 1977 to October, 1980
Micro-processor System Installer, Lighting and sound Engineer

Designed and installed various microprocessor based lighting control systems for restaurants, nightclubs, and discos in Illinois, Florida, Texas, and California.  Supervised electrical contractors to insure compliance with design specifications and local electrical codes and ordinances.

 

Western Union Data Services Company, Elmhurst, IL

February, 1973 to December, 1976

Field Service Engineer

Provided primary customer contact for the installation of various types of communications equipment including printers, modems and CRT/VDT's.   Was directly responsible for the installation, troubleshooting, and maintenance of all communications equipment used by E.F. Hutton on all trading floors and brokerage offices in Chicago and the Midwest.

 

Illinois Bell Telephone Company, Ottawa, IL                 April, 1970 to January, 1973

Toll & Special Services Technician

Installed data and voice circuits for both private users and the public switched network.  Troubleshot carrier and circuit problems and worked with other technicians in other toll offices.  Circuits types included FX, OP, data, radio, and others.  Installed and performed maintenance on various model of Teletypes and other communications equipment.

 

 

Operating Systems

 

MSDOS/PCDOS                        Windows 3.1/3.11WFW                            Windows 95

Windows NT4.0 Server                        Windows NT4.0 Workstation     

 

 

Software

Microsoft Office 4.0 through 4.3 Microsoft Office95 Microsoft Office97

Microsoft Excel, Word, PowerPoint                    Microsoft Office 2000                 Visio ProfessionalLapLink V                                       Intel ProShare                                   DB3+   

QuickBooks                                                      Shiva Software                                    WinFax PROProCOMM                                                  PcAnywhere                              MS Exchange

Lotus 123                                                          Carbon Copy                             PC Tools

VISIO Pro                                                          Word Perfect                          Galacticomm

Hardware

3COM Hubs/Switches              Intel Motherboards                Intel Hubs/Switches             

Intel Adapters                            NetGear Hubs                             NetGear Adapters          

3COM Adapters                         Compaq PC’s                             IBM PC’s / PS/2 & MCA    

Comtrol Rocketport Cards    Dell PC’s                             Motorola Routers

Motorola ISDN T/A                   Adtran ISDN T/A                       Motorola Modems                    

USR Modems                            IBM Clone PC’s                                Tyan Motherboards   

Scanners                                  Adaptec SCSI’S                          UPS’s                                      

HP Rewritable CD-ROM                       Creative Lab’s products              

 

 

Military Experience

 

United States Air Force, Darmstadt, Germany       February, 1966 to February, 1970

Teletype & Cryptographic Maintenance Repairman

Provided installation, maintenance, and modifications to both Teletype and cryptographic equipment (300+ terminals) at USAF Security Services Wing Headquarters.  SSIR Code “Q” security clearance.

 

 

Education

 

Central Technical Institute, Kansas City, MO

Electronic Technical School for Associate Bachelor’s Degree

 

IBM Training Institute, Frankfurt, Germany

Various IBM communications hardware components

 

New Horizons Training Center, Chicago, IL

Microsoft Windows NT4.0 Network Administration (Course # 803)

 

American Management Association, Chicago, IL

Project management courses

 

Data-Tech Institute, Chicago, IL

Understanding LANS - A Practical Guide to the Basics of Local Area Networks

 

Wave Technologies Training Inc., Chicago, IL

Linking LANS - Effectively Using Bridges, Routers, & Gateways

 

Business & Professional Institute, DuPage College, Glen Ellyn, IL

Courses in Lotus123, Excel, DB3+, LAN Administration (Novell 3.1x)

 

AT&T Training Center, Cincinnati, OH.

Data communications I and II

Network Design, Analysis, & Implementation.

 

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Last modified: April 08, 2003