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Charles Dominski 715
Clinton Lockport,
IL. 60441 (815)
836-8043
PERSONAL: I am a highly motivated professional
enjoying the challenge and rewards in working for a fast paced growing company.
As a field engineer with 20 years of experience my customers respected me
for my technical ability, time management skills, and caring approach to their
problems. I am a decision maker
capable of effective performance on a team or independent. CERTIFICATIONS:
TECHNICAL SKILLS: Operating Systems: DOS, WIN 3.1, WIN 3.11, WIN 95, WIN 98, WIN 2000, WIN NT 3.51 and 4.0, Novell 3.12 Software: Microsoft Office Professional EXPERIENCE: COMARK / MIDLAND 07/99 – 11/01
PC/SERVER/LAN/USER SUPPORT SPECIALIST
CHICAGO, IL
Contracted
at various field sites in the downtown/suburb areas to support all hardware as
well as various software applications in Windows 95, 98, NT, and Novell
platforms. I was the night shift lead in a Y2K rollout project in which we
rolled out approximately 2000 new Compaq units nationwide at various sites. I
now support remote sites as well as local sites. Responsible for training end
users, coordinating resources, and providing world-class customer service.
Maintain final problem resolution of installs, upgrades, configurations,
software applications and all hardware concerns. MICROAGE / TEKsystems
07/97 - 07/99
SENIOR
SUPPORT SPECIALIST
CHICAGO, IL
Lead PC
support technician at various field sites in the downtown/suburb areas.
Main duties are handling all hardware/software problems in Windows 95,
NT, and Novell environments. Responsible
for project lead in a Y2K rollout nationwide, training end users, coordinating
resources, and providing world class customer service.
Maintain final problem resolution of installs, upgrades, configurations,
and all hardware concerns. VALCOM
05/96 - 07/97
PC/NETWORK
TECHNICIAN
CHICAGO, IL
Responsibilities
included product and client support on all network hardware and software systems
and products. Supported Novell 3.12
and DEC Pathworks NOS, Ethernet and Token Ring topologies, Windows 3.1 and
Windows 95. Project leader of
Windows 95 rollout team. BLOCK-TECHNOLOGIES,INC.
08/95 - 05/96
CUSTOMER
SERVICE TECHNICIAN
CHICAGO, IL
Responsibilities included product and customer support on all major manufacturers including IBM, Compaq, Hewlett-Packard, Toshiba and Lexmark. Provided after market technical support to service and sales personnel.
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